If your order has not arrived within 1 week, please contact us firstname.lastname@example.org.
Sadly, we are currently not able to send orders to EU countries from our website. Please visit our Etsy shop where we can dispatch to the EU.
All other overseas orders are dispatched with a tracked service.
Generally, your order should arrive within 5-10 working days. However, depending on circumstances beyond our control, orders can take 3-4 weeks. If your order has not arrived within this period of time, please contact us email@example.com.